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Guide to Patients  

First Visit
This section is devoted to provide information to patients who are visiting the hospital for the first time or first time with respect to the specific department they are visiting.
The patients visiting the hospital for treatment for the first time could be broadly categorised into patients with an appointment and patients without an appointment. Read more

Patients who have visited the hospital once, are given an appointment for a later date by the departments, or visit the hospital on specific instructions of the doctors are known as re-visit patients. This section is meant to provide information to the re-visit patients...Read more

Given the large number of patients visiting the Sri Sathya Sai Institute of Higher Medical Sciences (SSSIHMS) Prasanthigram, it is advised that patients seeking to visit the hospital for treatment take an appointment beforehand. Read more

The Hospital is around 3 kms from the Sri Satya Sai Prashanthi Nilayam railway station (Puttaparthi). Around 1 km from Sri Sathya Sai Airport and 7 kms from the Prashanti Nilayam ashram and the adjoining bus terminus. Read more

Frequently Asked Questions. Read more



In order to help avoid West Bengal patients from falling prey to touts and to provide better guidance, it is requested that patients wishing to visit the hosptial for treatment take an appointment with the hospital and then get a referral letter from the Sri Sathya Sai Seva Organization, West Bengal, before visiting the hospital for treatment. The procedure is as below:

  1. All the patients from West Bengal wishing to avail treatment at SSSIHMS, Prasanthigram, need to take an appointment with the hospital either by post or e-mail (enquirypg@sssihms.org.in) by sending the scanned copies of their medical reports and the scanned copy (or photocopy) of Govt. issued Photo ID card, like the Aadhar Card, Driving License, Voter ID card etc. or any Govt Id card, which has photo and address of the patient. Receiving an appointment will be a confirmation that the treatment sought by the patient is available at the hospital.

  2. With the appointment letter from the hospital the patients should visit the respective district president's office of Sri Sathya Sai Seva Organisation for a referral letter. E- mail Id: ssssowb.mail@gmail.com (for information about referral letter and guidance). Interaction with the District President's office helps clarify doubts that the patients may have about the visit to the hospital and also open up a direct line of communication with the Sri Sathya Sai Seva Organisation for the patient, so that the patient or attendant can contact the organisation any time later also, if needed. This helps if some touts try to influence the patient or attendant while they are on their way to the hospital.

  3. The patients should then visit the hospital on the date of appointment with the hospital appointment letter and the referral letter. The patients should carry all their previous medical reports, and a valid Govt. Photo Id card.

  4. Patients carrying the appointment and referral letter should directly go to the registration counter for registration skipping the entire screening process. Therefore, they need not stand in the queue for tokens or for screening.

  5. Patients with bone and joint diseases need not get a referral letter from the District president of the Sai Organisation.

Please include the following information while writing for an appointment

    • Name of patient
    • Age
    • Gender
    • Date of Birth
    • Current medical problem
    • Other diagnosed medical problems

  • Hospital's Postal address. (Please send us the photocopies only. Do not send Originals.)

    Patient Correspondence Cell
    Sri Sathya Sai Institute of Higher Medical Sciences,
    Prasanthigram, Anantapur District
    Andhra Pradesh- 515134

    Email: enquirypg@sssihms.org.in

  • If you are sending the information by post then furnish your complete address, e-mail id if available and mobile number where we can communicate with you if required.



It is mandatory that all Indian patients (and their attendants) visiting the hospital for treatment carry their identity cards with address proof. The following identity cards are accepted:

  • Voter I-Card
  • Ration Card
  • Driving License
  • PAN card
  • Any i-card issued by Central/State Goverment with address.



  • All foreign nationals visiting the hospital for treatment must carry a valid Medical Visa.


Sri Sathya Sai Central Trust Sri Sathya Sai Institute of Higher Medical Sciences, Whitefield Radio Sai
Sri Sathya Sai Central TrustRadio Sai Sri Sathya Sai Institute of Higher Medical Sciences, Whitefield